FOXTEL on Xbox 360 will begin appearing on the Xbox LIVE dashboard for Australian gamers from today, bringing heaps of live, catch-up, and on demand TV and movies to your Xbox 360. I figure many of you will have questions about the service, so here’s a quick FAQ and I will continue to update as I get more questions and tackle the answers.
Go here to skip the questions below and just get started.
I see FOXTEL in the Video Marketplace but it says “Coming Soon” and I can’t download it. Why?
We’ve obseerved a high demand for this service. In order to ensure a smooth user experience for those who have FOXTEL installed, we’re performing a gradual rollout of the service to all users across Australia. This may take a few days. Once your console has access to FOXTEL the text in the FOXTEL box will change and you will be able to download and launch the application.
Why can’t I have it now? Do you hate me?
No, we don’t hate you. Actually, we were just talking and we think you’re pretty cool. We like you so much that we want to be sure you have a good time when you get started with FOXTEL. We’ve automated the gradual rollout to ensure a good, smooth experience from the moment you download the FOXTEL application, rather than stuffing you into a crowded queue with no regard for your personal space.
I live in an Austar area. Can I still get FOXTEL on my Xbox 360?
Due to content distribution agreements, FOXTEL can only be provided to users in FOXTEL-serviced areas.
How do you know I’m not in a FOXTEL area?
This is determined by the billing postcode on your FOXTEL on Xbox 360 account. If you don’t live in a FOXTEL-serviced postcode you will not be eligible for this service.
How much does it cost?
The Get Started package is $19.50 and includes a bunch of great channels, like FOX8, Nickelodeon, FOX SPORTS News, MTV, and a ton more. There are additional packages available for Sports, Entertainment, and Movies so you can choose a programming set to meet your interests. Additional packages start from $10.
How much of my internet will this use?
We haven’t announced any unmetered plans for FOXTEL on Xbox 360, so before you install it and go crazy make sure your broadband internet can support your intended use. There are 3 different streaming qualities, and each will use a different amount of bandwidth. High quality streaming will use approximately 800mb/hr, medium quality will use approximately 540mb/hr, and low quality will use approximately 360mb/hr. Additionally, we recommend an internet connection speed of 1.5mbps for a smooth streaming experience.
Australia has recently seen some great improvements to most broadband plans so check yours. You may be due an upgrade in speed and/or bandwidth usage cap without it costing any more!
Where do I get started?
Visit this link to get started, and enjoy!
- jinx
